Terms & Conditions

1. The following cancellation fees will be applied (per person) for cancelled treks paid in full or part:

(a) Cancellations more than 90 days prior to trek – $750 cancellation fee and full loss of                deposit and porter and hire costs.

(b) Cancellations between 41 & 90 days prior to trek – 60% of the event price, full loss of              deposit and porter and hire costs.

(c) Cancellations less than 40 days prior to trek – 100% of the total event/package price.

These cancellation fees apply to any postponed tour, if the tour is cancelled, in relation to the original trek dates, not the postponed dates.

2. Deposit is non-refundable.
3. Deposit (full or part payments) cannot be transferred from one person to another person.
4. Transfer trek date (Kokoda Spirit may agree to a transfer or travel credit, depending upon availability). If agreed, any replacement trek must be within the same trekking season (i.e., the trek cannot be transferred to the following year) and a transfer fee of $750 per person will apply. If a trek cannot be taken by the trekker within the same trekking season the above cancellation notices apply, the original booking terms will apply.
5. Kokoda Spirit strongly recommends that your travel insurance policy include cover for cancellation charges in the event of cancellation of trip or event due to illness or any other circumstances. There may be a delay in processing any travel insurance refund due, as we await advice of cancellation charges by airlines, hotels and ground operators.
6. Trek may be cancelled or postponed for any reason by Kokoda Spirit including due to terrorism, natural disasters, war, Track closure, political instability, Pandemics, Epidemics or other external events it is not viable for us to operate the planned itinerary. Cancelled trips will be offered travel credit or moved to alternative trek dates.

1) We may cancel or postpone a trip at any time prior to departure if, due to terrorism, natural disasters, Pandemics, Epidemics political instability, travel bans, closure of borders or other external events that is not viable for us to operate the planned itinerary. If we cancel or postpone your trip, you can transfer amounts paid as travel credit to an alternate departure date within a designated 2-year time period. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. Booking terms and cancellations are as per original booking.

1. PNG and other countries have been referred to as “the land of the unexpected’. It is a developing nation, and we cannot accept responsibility for accident, loss, injury, disappointment, and delay or irregularity in flight, accommodation, transportation and other services provided on your trip. While we endeavour to operate all trips as described we reserve the right to change the trip itinerary. Please refer to our website before departure for the most recent updates to your itinerary.
2. Before departure:  If we make a major change, we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itineraries. When a major change is made you may choose between accepting the change, obtaining a travel credit on the land portion of the trip only or accepting an alternative tour offered.
3. After departure:  We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control.   In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries such as visas, vaccinations or non-refundable flights.
4. Trek Masters and Australian guides nominated for treks can vary due to changing schedules, sickness, injury or other unforeseen circumstances. Kokoda Spirit will allocate the best available Trek Master or Australian guide but cannot give any assurance that any guide will be on any trek.
5. Our Australian Guides deliver the stories of Kokoda to the best of their ability.

Whist our Guides endeavor to cover as much of the history as possible they may not     cover all aspects.

History briefings, commemoration services and overall delivery of the history and stories of the track can and will vary with the Australian Guides.

Time spent at significant sites will also vary due to operational timings.

Kokoda Spirit covers the cost of visiting 4 main historical sites on Kokoda including Brigade Hill.

It is the trekkers responsibility to cover the costs of any additional museums and sites visited.

Our Australian Guides have different personalities and ways of engaging and delivering the history, stories and package on the track.

Trekkers are also encouraged to engage with the Guides and the team.

4. If for any reason, including injury to the Australian guide during a trek, Kokoda Spirit is unable to provide an Australian guide for a booked Australian Led trek, or the Australian guide is unable to complete the trek, Kokoda Spirit may refund to trekkers on such trek the difference between the price of an Australian Led trek and a local led trek in appropriate circumstances, but shall not otherwise be liable to trekkers affected by any change.
5. Our group trips are run by a group leader. The decision of the group leader is final on all matters likely to affect the safety or well-being of any traveller or staff member participating in the trip. If you fail to comply with a decision made by a group leader or interfere with the well-being or mobility of the group, the group leader may direct you to leave the trip immediately, with no right of refund.  We may also elect not to carry you on any future trips booked. You must always comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our responsible travel guidelines.
6. PNG is a developing country and services provided can sometimes be delayed due to unforeseen circumstances.
7. Kokoda Spirit books and organises all Charter flights or regular service flights into or out of Kokoda or Popendetta. While we take all efforts to ensure flights happen it is out of our control, timings of flights, delays and no shows.
8. Kokoda Spirit organises the Bus pick up and delivery to Owers’ Corner. Timings, delays are out of our control.

1. In order for us to confirm your travel arrangements, you must provide all requested details with the balance of the trip price. Necessary details vary by trip; they include but are not limited to full name as per passport, date of birth, nationality, passport number, passport issue and expiry date and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. On some more demanding trips we also require you to complete and forward a Self-Assessment form. Failure to provide requested details may result in additional charges or non-refundable cancellation of your trip.

1. Trekkers must have a high level of physical fitness and mobility and should be able to negotiate uneven surfaces, river crossings, and climb stairs.
2. All treks involve high levels of physical activity every day.
3. Kokoda Spirit will provide each participant with a letter to take to their Doctor to sign and return to the Kokoda Spirit office.
4. It is the trekker’s responsibility to consult their doctor for a Doctor’s clearance letter and vaccination requirements.
5. Trekkers must provide the Doctor’s clearance letter no later than 4 weeks before departure date. If the Doctor’s clearance letter is not provided to Kokoda Spirit 4 weeks before the departure date, Kokoda Spirit reserves the right to refuse a trekker participation in the event. No refund will be payable if trekker does not supply Doctors clearance letter.
6. Kokoda Spirit reserves the right to refuse participation to or to retire any trekker who is deemed to be unfit or unprepared to complete the journey.
7. By paying the deposit, you acknowledge that you:
   • (a)  understand the hardships, difficulties and potential dangers of trekking across the booked Track and accept those conditions.
   • (b)  agree to undertake a full medical checkup prior to undergoing any exercise or training program in preparation for trekking the booked trek.
   • (c)  will commit to and implement a suitable training and fitness program specific to requirements necessary for the trekking the booked trek. Trekkers must take all reasonable avenues to obtain specific training advice regarding the fitness requirements to successfully complete the trek across the booked trek; and
   • (d)  will ensure all pre-trek paperwork including Doctor’s Clearance Letter, Assumption of Risk, Trekker Information and Travel Insurance is returned to Kokoda Spirit within the time frame requested by Kokoda Spirit in the pre-trek documentation requests sent to a trekker.

1. Kokoda Spirit accepts no responsibility for any damage or loss suffered by trekkers whilst on the Kokoda Trail, whilst at the hotel accommodation, or during transfer, transportation etc.
2. Any trekker who has caused damage will be required to pay for damage in full.

1. All trekkers need to have a current passport. Your passport needs to be valid for at least 6 months after your return date from destination booked.

1. Kokoda Spirit will provide each trekker with a Trekking Gear List as a recommendation of what to take while trekking. This trekking gear list is only a recommendation.
2. The trekker is liable to pay for any excess baggage on any international or internal slight in country or Australia.

1. It is mandatory for each trekker to have affected a suitable personal travel insurance policy prior to your departure from Australia. A participant will not be allowed to commence the event without adequate travel insurance. If a trek is cancelled by either party, then the trekker is required to lodge insurance claim with their insurance company.
2. We recommend that each trekker should take out travel insurance prior to paying deposit and trek in full. If a trek is cancelled by either party, then the trekker is required to lodge insurance claim with their insurance company.
3. The policy must cover the unforeseen cancellation of your trip, the loss of personal items, the cost of emergency evacuation by air from any point along the Trail to base or Australia if necessary, and medical/hospital treatment within country and/or Australia.
4. Kokoda Spirit requires all details of your travel insurance no later than one month before departure. A copy of the insurers ‘Certificate of Currency’ must be provided to Kokoda Spirit which includes details of your full name, policy number, dates of travel, destinations, the travel insurance company’s 24-hour emergency phone number, etc.
5. All baggage and personal effects are at all times, and in all circumstances, at the risk of the trekker. Baggage insurance is strongly recommended.
6. Kokoda Spirit is not responsible for the loss or late arrival of any baggage.
7. Trekkers acknowledge that their trekking equipment, personal items, medical and other gear is essential for their trek across the Track and should pack in their cabin luggage any essential items such as boots, medications etc. essential to them (subject to aircraft rules and laws).
8. Trekkers acknowledge that they are responsible for any additional costs associated with joining the event at a later date due to their late arrival to the trek or late arrival of baggage.
9. We highly recommend you immediately take-out personal travel insurance upon booking and paying for your trek.

1. 1. We contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties.
   2. To the fullest extent permitted by law:
   • any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded;
   • you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and
   • any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded.
   3. To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion): (i) the provision of a similar trip to an equivalent value; or (ii) a refund of the total amount received by us from you in connection with your booking.
   4. Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.
   5. In the event of any legal action against Kokoda Spirit the client agrees that such action will be determined under the terms of the laws of Queensland, Australia.

1. If you wish to engage a personal porter, Kokoda Spirit must be informed no later than 6 weeks prior to your trek starting date.
2. Payment for a personal porter must be received by the Kokoda Spirit office no later than 6 weeks prior to departure date.
3. Australian or local led treks:
   – A personal porter is an extra cost on top of Kokoda Spirit trek price. The cost of a personal porter is $730 AUD, non-negotiable.
   – If a trekker requires a personal porter once the trekker has arrived in country or at any stage throughout the trek, the trekker will be charged an extra 25% on top of the $730 quoted price, (i.e., $912.50) to be paid within 7 days of finishing your trek.
4. Anzac Treks- A personal porter is an extra cost, on top of Kokoda Spirit trek price.
   – The cost of a personal porter is $760, non-negotiable.
   – If a trekker requires a personal porter once the trekker has arrived in country, or at any stage throughout the trek, the trekker will be charged an extra 25% on top of the $760 quoted price (i.e. $950), to be paid within 7 days of finishing your trek.

1. Any personal information that we collect about you may be used for any purpose associated with the operation of a Trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our Website).